Important information and who we are
Personal data is data that identifies you or can be used to identify or contact you, such as your name, address, email address and telephone number and any information about you that is directly linked to such personal data ("Personal Data")
The purpose of this Privacy Notice is to outline how CrazyTraderFx deals with any Personal Data you provide to CrazyTraderFx while visiting the website at www.crazytraderfx.com ("Website") and to tell you about your privacy rights and how the law protects you ("Privacy Notice").
This Privacy Notice aims to give you information on how CrazyTraderFx collects and processes your Personal Data through your use of this Website, including any data you may provide through this Website when you register with CrazyTraderFx to use the free services, download software, purchase a product or service.
It is important that you read this Privacy Notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing Personal Data about you so that you are fully aware of how and why we are using your data. Any privacy notices or fair processing notices we may provide in the future will, unless expressly stated otherwise, supplement this Privacy Notice and not override it.
CrazyTraderFx is the Data Controller and responsible for your Personal Data. referred to as "we", "us" or "our" in this Privacy Notice. The term “you” or “your” or “user” or “users” refers to the users or viewers of this Website.
If you have any questions about this Privacy Notice, including any requests to exercise your legal rights, please contact us. the details set out on Legal Privacy.
This Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Website, we encourage you to read the Privacy Notice of every website you visit.
The data we collect about you
We may collect, use, store and transfer different kinds of Personal Data about you which we have grouped together follows:
- Identity Data includes first name, last name, username or similar identifier
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this Website.
- Usage Data includes information about how you use our Website, products and services.
- We also collect, use Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your Personal Data but is not considered Personal Data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific Website feature. However, if we combine or connect Aggregated Data with your Personal Data so that it can directly or indirectly identify you, we treat the combined data as Personal Data which will be used in accordance with this Privacy Notice.
How is your Personal Data collected?
We use different methods to collect data from and about you including:
when you register and create an account on our Website
when you give us your Personal Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes Personal Data you provide when you:
apply for our products or services, including downloading our software and using the services on the Website
subscribe to our service or publications
request marketing to be sent to you
enter a competition, promotion or survey
give us some feedback
or your organisation provides or offers to provide services to us
Will we use your Personal Data
In most cases the lawful basis for which we hold and process your Personal Data is :
- if processing is necessary for us to perform any contract with you (for example to provide you with a service that you have contracted to receive)
Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your Personal Data. You have the right to:
Request access to your Personal Data (commonly known as a "data subject access request"). This enables you to receive a copy of the Personal Data we hold about you and to check that we are lawfully processing it.
Request correction of the Personal Data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your Personal Data. This enables you to ask us to delete or remove Personal Data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your Personal Data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your Personal Data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your Personal Data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your Personal Data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your Personal Data. This enables you to ask us to suspend the processing of your Personal Data in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your Personal Data to you or to a third party. We will provide to you, or a third party you have chosen, your Personal Data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your Personal Data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
No fee usually required
You will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from youWhat we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Status of this Privacy Notice and Changes